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Delete your account

Bid Swipe users can request deletion of their account and associated personal information. This page explains the available path and what happens next.

Account and data deletionSupport: info@bidswipe.com
On this pageDelete in the appRequest helpWhat is deletedLimited retentionBefore deleting

Delete in the Bid Swipe app

  1. Open Bid Swipe and sign in to the account you want to delete.
  2. Open Account, then Settings.
  3. Select Delete Account.
  4. Review the consequences and complete the confirmation steps shown in the app.

If an order, payout, return, chargeback, or dispute is active, Bid Swipe may require that process to be resolved before deletion can be completed.

If you cannot access the app

Email info@bidswipe.com from the email address associated with your account and use the subject “Bid Swipe account deletion request.” Include only your Bid Swipe username and the email or phone number connected to the account. Do not send a password, one-time code, payment-card number, or identity document.

We may request limited information to verify that you control the account before acting on the request.

What deletion covers

Subject to the limited exceptions below, deletion removes or de-identifies the Bid Swipe account and associated personal information, including profile information, saved preferences, listings, uploaded media, live-show content, messages, chat, reviews, and other user-generated content tied to the account.

Information that may be retained

Some information may be retained when required by law or reasonably necessary for legitimate purposes such as tax and accounting records, completed transaction history, seller payouts, fraud prevention, safety investigations, chargebacks, dispute resolution, enforcing a prior suspension, or establishing and defending legal claims. Retained information remains protected and is not used for unrelated purposes.

Before you delete

  • Download or save any records you need.
  • Complete active purchases, sales, shipments, returns, payouts, or disputes.
  • Understand that deletion is intended to be permanent and access may not be recoverable.
  • If you only want to stop text messages, reply STOP instead of deleting your account.
Need help? Contact info@bidswipe.com. We will handle verified deletion requests as required by applicable law and our Privacy Policy.
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